Special Workshops for SAMSSA Members




Join us in September for our PACE Speaker Series Webinars

Tuesday, September 12 – Busting the Blame!
Thursday, September 28 – Leading Lean:Coaching for Daily Management








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Busting the Blame! with Kristin Lindeen

Tuesday, September 12 at 11:00am EST

Join us for this one time only* 45 min. power session on:

  • Managing millennials
  • Defeating procrastination
  • Being personally accountable using the principles
  • Changing me and changing entitlement thinking

Busting the Blame! with Kristin Lindeen, Personal Accountability Expert and Keynote Speaker/Facilitator who has impacted the lives of over 16,000 people in 130 organizations through her live sessions on ‚ÄúPersonal Accountability and the QBQ!” across North America.

For almost a decade, Kristin has been speaking on the principles from the book QBQ! – the Question Behind the Question, which has sold over a million copies. She is the creator of multiple curriculum and workbooks on the QBQ! material, manages a network of independent distributors, and provides training and support to the QBQ, Inc. clients who license an in-house training program, in which Kristin is featured with her dad, author John G. Miller.

*Note that this is a ONE-TIME ONLY webinar. There will not be a recording available after the webinar

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Leading Lean: Coaching for Daily Management with Crystal Davis

Thursday, September 28 at 11:00am EST

Managing for daily improvement is a well known practice in lean, in which boards are used to visually display pacing, issues of the day, etc. Many companies utilized a tiered process for connecting the operations to the value stream strategy and then to the business hoshin. However, what most fail to recognize is the power of developing lean leaders at every level through this process.

Why is this important?

Many leaders implement several of these tools, yet find themselves still involved in fire-fighting or having to decisions their team leaders and supervisors should be able to make. Or they find they aren’t achieving true root cause corrective action, which slows the kaizen progress. This signifies a gap in their problem solving capability, and an opportunity to teach, coach, and develop. The top leaders should be able to focus more strategically on the moving the value stream forward and deploying the hoshin.

Who should attend?

This webinar is perfect for operations and department leaders currently leveraging or interested in leveraging daily management for lean leaders who struggle:

  • to engage their associates in problem solving and continuous improvement
  • to effectively resolve repeat issues
  • to make the connections between daily issues, continuous improvement and strategy deployment/hoshin
  • to achieve metric targets for the month, quarter, or year

With over 20 years of experience in the design, development, and implementation of Lean Business System solutions, l earn some of the best practices The Lean Coach, Crystal Y. Davis has helped organizations implement.

Click here to register free